Join Our Team
Qualifications
High School diploma or General Education degree (GED)
Proven cash handling experience
Must possess basic computer skills and knowledge, use a calculator, typewriter, phone, fax machine, and other office equipment
Customer service and/or sales experience at any level
Job description
SUMMARY: Processes a variety of customer transactions via video interaction. Recognizes customer needs and recommends products, services, or assistance of other bank employees or departments, to consistently deliver a superior level of customer service.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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Qualifications
-These contract opportunities will run at least 9 to 12 months or longer and provide the ability to work remote from a home office with some travel to the client site as required
5 - 7 years of previous project management and/or relevant consulting experience with managing the consumer/business banking technology payment related projects
This role requires strong influencing and stakeholder management skills, ability to develop and maintain strong working relationships and strategic partnerships with key stakeholders/customer to maximize program effectiveness and influence
This role requires knowledge of technologies/capabilities like bill pay, single sign-on, ACH, online wire transfers, mobile payment gateways
Strong organizational skills
Very strong written and communication skills
Very customer service focused
Bachelor's of Science degree and/or equivalent work experience
PMP certification is strong plus
Responsibilities
Project Managers with online banking Implementation\Upgrade experience to work on upcoming consumer/business online banking upgrade projects for clients around the country
The selected consultants will be responsible for all aspects of project delivery including task management and delivery, financial oversight, and risk & issues management for the installation/ upgrade of the ACI's consumer online and mobile banking platforms to a more current release
These applications provide consumers with access to real-time data on their accounts, make account transfers, access personal finance management features, make P2P and bill payments
Perform project Management duties including managing the completion of development deliverables for Remote Payment Initiation and Inquiry (RPI) and the MTS wire transfer system
Communicate project status with all customer stake holders and internal Senior Management to escalate issues
Perform updates to project plan, maintaining risk and issues list
Full Time
Work Hours: 8:30am to 5:00pm EST
Virtual CFO performs the same functions as a full-time, traditional CFO and their team — but at a fraction of the cost. They usually work with multiple clients rather than working full-time for one employer. Often, businesses will seek out a virtual CFO if they don’t have the budget for a full-time employee (or enough work to justify a 40-hour week), but still need help with financial strategy – forecasting, cash flow management and more.
Work Duties:
weekly financial meetings
budgeting
cash flow management
financial statement generation and analysis
business forecasting
companywide KPIs
financial strategy and financial planning
financial reports
back-office tasks
List of Benefits
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